Overview
- Identified that the problem was not feature gaps—but experience fragmentation
- Reframed the initiative from:
- “Integrate systems” → “Unify user experience across systems”
Designed how multiple products could behave like one coherent system
Problem
The core issue:
- Multiple products in the suite function independently
- Users must navigate across systems to complete workflows
What this creates:
- Broken user journeys
- Cognitive overload for users
👉 In short:
The suite exists technically—but not experientially
Goals / success metrics
- Create a unified asset management experience across the product suite
Process
- Moved from System integration (technical) ****to Experience integration (user-centric)
- Cross-product workflows
- Unified visibility across asset lifecycle